Counsellor

20,000 - 40,000 /month*

Itm - Trust

Nerul, Mumbai

₹10,000 incentives included

0 - 2 years Experience in Customer Support / TeleCaller

10 Openings

Incentives included

Full Time

Graduate and above

All genders

5 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

Can freshers or experienced candidates apply for this Counsellor role?
Ans : Candidates who have a Graduate and above qualification with 0-2 years of experience can apply for this Counsellor role.
How much can you earn in this position?
Ans : You can earn between ₹20,000-₹40,000 per month in this Counsellor position.
What shift and timings does this job follow?
Ans : This Counsellor job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Nerul, Mumbai.
How many vacancies are there for this Counsellor job?
Ans : There are 10 vacancies for this Counsellor role.
Is this job open for all genders?
Ans : Yes, this Counsellor job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Counsellor position is Nerul, Mumbai.
What makes this Counsellor job a good opportunity?
Ans : This Counsellor job is a good opportunity as it offers a salary between ₹20,000-₹40,000 per month. This is a Full Time job and has 10 openings.