Field Executive

20,000 - 25,000 /month

Uneminded Technologies Private Limited

Field job

Howrah, Kolkata

1 - 2 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: Software & IT Services

Languages: Hindi

12th Pass and above

Males Only

6 days working | Day Shift

Job Benefits: Medical Benefits

Bike, PAN Card, Aadhar Card, 2-Wheeler Driving Licence, Bank Account

Job Description

We are looking for a Field Executive to join our team at Uneminded Technologies Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to Software & IT Services. The role offers an attractive in-hand salary of ₹20000 - ₹25000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 1 - 2 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Field Executive job

What skills and experience do you need for this Field Executive job?
Ans : To apply for this Field Executive job, candidates should have skills like Domestic Calling, Query Resolution, Non-voice/Chat Process along with 1-2 years of experience.
What salary is offered for this Field Executive job?
Ans : The salary for this Field Executive job ranges between ₹20,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This Field Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Howrah, Kolkata.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Who can apply for this job?
Ans : Candidates who have a 12th Pass and above qualification with 1-2 years of experience can apply for this Field Executive job. Only male candidates can apply.
What does the role of Field Executive involve?
Ans : As a Field Executive, your work will involve skills like Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Field Executive job is located in Howrah, Kolkata.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling, Query Resolution, Non-voice/Chat Process along with 1-2 years of experience is ideal for this Field Executive job.
Why should you apply for this Field Executive job?
Ans : This Field Executive job offers a salary between ₹20,000-₹25,000 per month. This is a Full Time opportunity and has 1 openings available.