Field Executive

17,500 - 24,000 /month*

Sports Ami

Field job

Pitampura, Delhi

₹3,500 incentives included

0 - 6 months Experience in Customer Support / TeleCaller

5 Openings

Incentives included

Full Time

Skills Required

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Loan/ Credit Card

12th Pass and above

All genders

09:00 AM - 06:00 PM | 5 days working | Day Shift

Job Benefits: Meal, Insurance, PF, Medical Benefits

Job Description

We are looking for a Field Executive to join our team at Sports Ami. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Loan/ Credit Card. The role offers ₹ 17,500 - ₹ 24,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Field Executive job

Can freshers or experienced candidates apply for this Field Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Field Executive role.
What is the salary and job type for this role?
Ans : The salary for this Field Executive job ranges between ₹17,500-₹24,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Field Executive job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Pitampura, Delhi.
How many vacancies are there for this Field Executive job?
Ans : There are 5 vacancies for this Field Executive role.
Is this job open for all genders?
Ans : Yes, this Field Executive job is open for both male and female candidates.
What are the key responsibilities of this Field Executive job?
Ans : As a Field Executive, key responsibilities include skills like Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Field Executive position is Pitampura, Delhi.
Who is the right fit for this Field Executive job?
Ans : A candidate having skills like Domestic Calling, Query Resolution with 0-1 years of experience is the right fit for this Field Executive job.
What makes this Field Executive job a good opportunity?
Ans : This Field Executive job is a good opportunity as it offers a salary between ₹17,500-₹24,000 per month. This is a Full Time job and has 5 openings.