Field Collection Executive

12,000 - 19,500 /month*

Riddhi Security Service

Field job

Nallasopara, Mumbai

₹2,500 incentives included

6+ months Experience in Customer Support / TeleCaller

Replies in 24hrs

5 Openings

Incentives included

Full Time

Job Highlights

Industry Type: Loan/ Credit Card

Languages: Hindi, Marathi

All Education levels

Males Only

6 days working | Day Shift

PAN Card, Aadhar Card, 2-Wheeler Driving Licence, Bank Account

Job Description

We are looking for a Field Collection Executive to join our team at Riddhi Security Service. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Loan/ Credit Card. The role offers ₹12000 - ₹19500 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0.5 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Field Collection Executive job

What is the eligibility criteria to apply for this Field Collection Executive job?
Ans: The candidate should be All Education levels and above with 6 months - 6+ years Experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹12000 - ₹19500 per month + Incentives that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Field Collection Executive job?
Ans: This Field Collection Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Field Collection Executive job?
Ans: No, there is no fee applicable for applying this Field Collection Executive job and during the employment with the company, i.e., Riddhi Security Service.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Field Collection Executive role?
Ans: There is an immediate opening of 5 Field Collection Executive at Riddhi Security Service
Who can apply for this job?
Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Field Collection Executive job?
Ans: This Field Collection Executive job has Day Shift.