We are looking for a Field Collection Executive to join our team at Nextra Communications Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to Telecom / ISP. The role offers an attractive in-hand salary of ₹15,000 - ₹20,000 and opportunities for growth.
Key Responsibilities:
Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.
Job Requirements:
The minimum qualification for this role is Graduate and 1 - 3 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with Second and fourth Saturday off during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.
More about this Customer Support Field Collection Executive job
What are the eligibility criteria for this Customer Support Field Collection Executive job?
Ans : Candidates should have a Graduate and above qualification with 1-3 years of experience and skills like International Calling for this Customer Support Field Collection Executive job offered by Nextra Communications Private Limited in Cyber City, Gurgaon.
What salary is offered for this Customer Support Field Collection Executive job?
Ans : The salary for this Customer Support Field Collection Executive job ranges between ₹15,000-₹20,000 per month.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Cyber City, Gurgaon.
How many vacancies are there for this Customer Support Field Collection Executive job?
Ans : There are 2 vacancies for this Customer Support Field Collection Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 1-3 years of experience are eligible to apply for this Customer Support Field Collection Executive role. Only male candidates are eligible.
What does the role of Customer Support Field Collection Executive involve?
Ans : As a Customer Support Field Collection Executive, your work will involve skills like International Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Field Collection Executive position is Cyber City, Gurgaon.
Who is the right fit for this Customer Support Field Collection Executive job?
Ans : A candidate having skills like International Calling with 1-3 years of experience is the right fit for this Customer Support Field Collection Executive job.
What makes this Customer Support Field Collection Executive job a good opportunity?
Ans : This Customer Support Field Collection Executive job is a good opportunity as it offers a salary between ₹15,000-₹20,000 per month. This is a Full Time job and has 2 openings.