We are looking for a Executive Assistant to join our team at Finz Ind Tele Communication Services. The role offers ₹25,000 - ₹40,000 and involves managing customer calls, delivering outstanding customer service related to Loan/ Credit Card. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is 12th Pass and 1 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.
More about this Executive Assistant job
What are the eligibility criteria for this Executive Assistant job?
Ans : Candidates should have a 12th Pass and above qualification with 1-7 years of experience for this Executive Assistant job offered by Finz Ind Tele Communication Services in Indira Nagar, Bangalore.
What salary is offered for this Executive Assistant job?
Ans : The salary for this Executive Assistant job ranges between ₹25,000-₹40,000 per month.
What shift and timings does this job follow?
Ans : This Executive Assistant job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Indira Nagar, Bangalore.
How many vacancies are there for this Executive Assistant job?
Ans : There are 50 vacancies for this Executive Assistant role.
Is this job open for all genders?
Ans : Yes, this Executive Assistant job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Executive Assistant position is Indira Nagar, Bangalore.
What makes this Executive Assistant job a good opportunity?
Ans : This Executive Assistant job is a good opportunity as it offers a salary between ₹25,000-₹40,000 per month. This is a Full Time job and has 50 openings.