Customer Support Executive

25,000 - 45,000 /month

Unext Learning

Indira Nagar, Bangalore

1 - 5 years Experience in Customer Support / TeleCaller

Replies in 24hrs

25 Openings

Full Time

Skills Required

Domestic Calling

International Calling

Query Resolution

Job Highlights

Industry Type: Education

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

Job Description

Job Summary:
UNext is looking for a dynamic and result-oriented Academic Advisor to guide prospective learners in choosing the right online programs. The role involves counselling students, understanding their career goals, and helping them enroll in suitable courses.

Key Responsibilities:

Counsel prospective students through calls, video meetings, and online platforms.
Understand student requirements and suggest suitable academic programs.
Explain program features, career benefits, and university partnerships.
Follow up with leads and convert them into successful enrollments.
Maintain accurate records of student interactions in the CRM system.
Achieve monthly admission and revenue targets.
Build and maintain strong relationships with prospective learners.

Required Skills & Qualifications:

Bachelor’s degree in any discipline.
1–3 years of experience in academic counselling / education sales.
Excellent communication and persuasion skills.
Ability to handle student queries professionally.
Comfortable working with targets and sales metrics.
Familiarity with CRM tools is a plus.

Preferred Skills:

Experience in EdTech industry.
Strong interpersonal and presentation skills.

Compensation & Benefits:

Competitive salary + performance incentives.
Career growth opportunities in the EdTech sector.
Training and development programs.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this Customer Support Executive job

What skills and experience do you need for this Customer Support Executive job?
Ans : To apply for this Customer Support Executive job, candidates should have skills like Domestic Calling, International Calling, Query Resolution along with 1-5 years of experience.
What salary is offered for this Customer Support Executive job?
Ans : The salary for this Customer Support Executive job ranges between ₹25,000-₹45,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Indira Nagar, Bangalore.
How many vacancies are there for this Customer Support Executive job?
Ans : There are 25 vacancies for this Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What does the role of Customer Support Executive involve?
Ans : As a Customer Support Executive, your work will involve skills like Domestic Calling, International Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is Indira Nagar, Bangalore.
Who is the right fit for this Customer Support Executive job?
Ans : A candidate having skills like Domestic Calling, International Calling, Query Resolution with 1-5 years of experience is the right fit for this Customer Support Executive job.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹25,000-₹45,000 per month. This is a Full Time job and has 25 openings.