Email Support Executive

Customer Support – Email Process

Location: Hebbal

Eligibility Criteria:

• Education: Minimum qualification – 12th pass and above

• Experience: Minimum 6 months of experience in Customer Support (Email Process)

• Language Requirement: Excellent English written and comprehension skills are mandatory

Work Details:

• Process Type: Email (Non-Voice)

• Work Mode: Onsite (Work from Office)

Shift Timings:

• Female Candidates:

  • 6:00 AM – 3:00 PM

  • 7:00 AM – 4:00 PM

• Male Candidates:

  • 3:00 PM – 12:00 AM

  • 4:00 PM – 1:00 AM

Compensation:

• CTC: ₹25,000 per month

• Net Take Home (NTH): ₹20,000 per month

• Cab Facility: Not available

Key Responsibilities:

• Handle customer queries and concerns via email communication only

• Provide accurate, timely, and professional responses to customers

• Analyze customer issues and ensure effective resolution within SLA timelines

• Maintain records of customer interactions and escalate unresolved queries if needed

• Demonstrate strong written communication and problem-solving skills

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Email Support Executive job

1. What is the eligibility criteria to apply for this Email Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹25000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Email Support Executive job?
   Ans: This Email Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Email Support Executive job?
   Ans: No, there is no fee applicable for applying this Email Support Executive job and during the employment with the company, i.e., Umanist Business Consulting (opc) Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Email Support Executive role?
   Ans: There is an immediate opening of 99 Email Support Executive at Umanist Business Consulting (opc) Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Email Support Executive job?
   Ans: This Email Support Executive job has Rotational Shift.