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Email & Chat Process Executive

salary 19,000 - 21,000 /month
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job companyIntrelsys Consulting
job location Hebbal, Bangalore
job experience0 - 6+ years Experience in Customer Support / TeleCaller
30 Openings
full_time Full Time

Skills Required

Domestic Calling

Job Highlights

sales
Industry Type: Telecom / ISP
sales
Languages: Hindi, Telugu
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Rotational Shift
star
Job Benefits: PF, Medical Benefits

Job Description

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Allow candidates to call between 10:00 am - 07:00 pm on 9445679137(Edit)

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We are looking for a Job Title to join our team Company Name. The role offers In Hand Salary and involves managing customer calls, delivering outstanding customer service related to Industry. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Minimum Qualification and Experience Range. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a Working Days week during the Shift Type shift.


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Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Email & Chat Process Executive job

  1. Can freshers or experienced candidates apply for this Email & Chat Process Executive role?
    Ans : Candidates who have a 12th Pass and above qualification with 0-7 years of experience can apply for this Email & Chat Process Executive role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Email & Chat Process Executive job ranges between ₹19,000-₹21,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Email & Chat Process Executive job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Hebbal, Bangalore.
  5. How many openings are available for this position?
    Ans : There are 30 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Email & Chat Process Executive job is open for both male and female candidates.
  7. What are the key responsibilities of this Email & Chat Process Executive job?
    Ans : As a Email & Chat Process Executive, key responsibilities include skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Email & Chat Process Executive job is located in Hebbal, Bangalore.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Domestic Calling along with 0-7 years of experience is ideal for this Email & Chat Process Executive job.
  10. Why should you apply for this Email & Chat Process Executive job?
    Ans : This Email & Chat Process Executive job offers a salary between ₹19,000-₹21,000 per month. This is a Full Time opportunity and has 30 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF, Medical Benefits

Skills Required

Domestic Calling

Shift

Rotational

Contract Job

No

Salary

₹ 19000 - ₹ 21000

Regional Languages

Hindi, Telugu

English Proficiency

Yes

Contact Person

Monica

Interview Address

HEBBAL
Posted 10+ days ago
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