Email & Chat Process Executive

We are looking for a dedicated and customer-focused Chat Support Executive to handle customer queries via chat and email. The ideal candidate should have excellent communication skills, problem-solving ability, and a positive attitude toward customer service.

Key Responsibilities:

• Handle customer queries and complaints via live chat and email channels.

• Provide accurate, valid, and complete information to customers in a timely manner.

• Maintain customer records and update the CRM with relevant details.

• Resolve issues efficiently to ensure high customer satisfaction.

• Follow standard processes and company policies during all interactions.

• Collaborate with the technical and operations teams to resolve complex cases.

• Meet daily productivity and quality targets.

Required Skills:

• Excellent written English communication skills.

• Good typing speed (minimum 30–35 WPM preferred).

• Strong problem-solving and multitasking ability.

• Basic computer knowledge (MS Office, Gmail, etc.).

  Qualification:

• Minimum 12th pass / Graduate in any discipline.

• Prior BPO or Chat Process experience (3–4 months) preferred.

• Freshers with good communication skills can also apply.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Email & Chat Process Executive job

1. What is the eligibility criteria to apply for this Email & Chat Process Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹16000 per month that depends on your interview. It's a Full Time job in Delhi.
3. How many working days are there for this Email & Chat Process Executive job?
   Ans: This Email & Chat Process Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Email & Chat Process Executive job?
   Ans: No, there is no fee applicable for applying this Email & Chat Process Executive job and during the employment with the company, i.e., Womilys Lifestyle Private Limited.
5. Is it a work from home job?
   Ans: Yes, it’s a work from home job and can be done online.
6. How many openings are there for this Email & Chat Process Executive role?
   Ans: There is an immediate opening of 5 Email & Chat Process Executive at Womilys Lifestyle Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Email & Chat Process Executive job?
   Ans: This Email & Chat Process Executive job has Day Shift.