Customer Support Executive

15,000 - 20,000 /month

Jai Steel Facilitation Private Limited

Sector 4 Rohini, Delhi

6 - 60 months Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: Hospitality, Travel & Tourism

Graduate and above

Females Only

6 days working | Day Shift

Job Description

Job Title: Customer Support Executive

Company: Jaisteel Facilitation Pvt. Ltd.
Location: Rohini Sector 4, Delhi
Experience: 6 Months to 3 Years
Salary: Up to ₹15,000 per month (based on experience)

Job Summary:

Jaisteel Facilitation Pvt. Ltd. is looking for a Customer Support Executive who will be responsible for handling customer queries, resolving issues, and ensuring a high level of customer satisfaction. The ideal candidate should have excellent communication skills and a customer-centric approach.

Key Responsibilities:

Handle inbound and outbound customer calls professionally
Respond to customer queries via phone, email, and chat
Resolve customer complaints in a timely and effective manner
Maintain accurate records of customer interactions and transactions
Provide product/service information to customers
Follow up with customers to ensure issue resolution
Coordinate with internal teams for quick problem-solving
Ensure customer satisfaction and build long-term relationships

Required Skills & Qualifications:

Good verbal and written communication skills
Strong interpersonal and problem-solving abilities
Basic knowledge of MS Office and CRM tools
Ability to handle pressure and manage multiple tasks
Customer-focused attitude

Eligibility Criteria:

Minimum qualification: Graduate (preferred)
Experience: 6 months to 3 years in Customer Support / Customer Handling
Freshers with excellent communication skills can also be considered

Working Details:

Work Location: Rohini Sector 4, Delhi
Working Days: 6 days a week
Shift: Day Shift

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 5 years of experience.

More about this Customer Support Executive job

What skills and experience do you need for this Customer Support Executive job?
Ans : To apply for this Customer Support Executive job, candidates should have skills like Domestic Calling, Query Resolution, Non-voice/Chat Process along with 1-5 years of experience.
What salary is offered for this Customer Support Executive job?
Ans : The salary for this Customer Support Executive job ranges between ₹15,000-₹20,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 4 Rohini, Delhi.
How many vacancies are there for this Customer Support Executive job?
Ans : There are 10 vacancies for this Customer Support Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 1-5 years of experience are eligible to apply for this Customer Support Executive role. Only female candidates are eligible.
What does the role of Customer Support Executive involve?
Ans : As a Customer Support Executive, your work will involve skills like Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is Sector 4 Rohini, Delhi.
Who is the right fit for this Customer Support Executive job?
Ans : A candidate having skills like Domestic Calling, Query Resolution, Non-voice/Chat Process with 1-5 years of experience is the right fit for this Customer Support Executive job.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹15,000-₹20,000 per month. This is a Full Time job and has 10 openings.