jobhai.com logoA Naukri Group company
loginLoginHire Local Staff/hire

Customer Support Email & Chat Process Executive

salary 18,000 - 22,000 /month*
company-logo
job companyMaple
job location turbhe, Navi Mumbai
incentive₹2,000 incentives included
job experience1 - 2 years Experience in Customer Support / TeleCaller
50 Openings
Incentives included
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
qualification
Graduate and above
gender
All genders
jobShift
09:00 AM - 06:00 PM | 6 days working | Day Shift
star
Job Benefits: Insurance, PF, Medical Benefits

Job Description

🚀 WE ARE HIRING: CUSTOMER SERVICE EXECUTIVE (BLENDED) 🚀

Company: Mosaic Wellness

Role: Customer Service Executive (Chat, Email & Calling)

Salary: ₹19,000 – ₹20,000 In-Hand

Shift Timings: 9-hour rotational shift (Window: 10:00 AM – 10:00 PM)

📌 Job Overview

We are looking for customer-centric professionals to deliver exceptional multi-channel support for Mosaic Wellness. This is a blended customer service role requiring a mix of non-voice (chat/email) and active voice support.

🎯 Key Requirements & Eligibility

Education: Minimum HSC (12th Passed) required.

Experience: Minimum 6 months of BPO Chat & Email experience is mandatory.

Support Mix: Comfortable handling 50% Voice Calling along with Chat & Email tickets.

Communication: Excellent verbal and written English skills.

Assessment: Versant Level 4 certification/score mandatory.

📋 Selection Process

HR Screening Round

Operations Interview

Client / Final Assessment Round

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Customer Support Email & Chat Process Executive job

  1. What skills and experience do you need for this Customer Support Email & Chat Process Executive job?
    Ans : To apply for this Customer Support Email & Chat Process Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 1-2 years of experience.
  2. What salary is offered for this Customer Support Email & Chat Process Executive job?
    Ans : The salary for this Customer Support Email & Chat Process Executive job ranges between ₹18,000-₹22,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Email & Chat Process Executive job follows a Day shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in turbhe, Mumbai.
  5. How many vacancies are there for this Customer Support Email & Chat Process Executive job?
    Ans : There are 50 vacancies for this Customer Support Email & Chat Process Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Email & Chat Process Executive job is open for both male and female candidates.
  7. What does the role of Customer Support Email & Chat Process Executive involve?
    Ans : As a Customer Support Email & Chat Process Executive, your work will involve skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Email & Chat Process Executive position is turbhe, Mumbai.
  9. Who is the right fit for this Customer Support Email & Chat Process Executive job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process with 1-2 years of experience is the right fit for this Customer Support Email & Chat Process Executive job.
  10. What makes this Customer Support Email & Chat Process Executive job a good opportunity?
    Ans : This Customer Support Email & Chat Process Executive job is a good opportunity as it offers a salary between ₹18,000-₹22,000 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info.
Read Moredown-arrow

Other Details

Incentives

Yes

No. Of Working Days

6

Benefits

Insurance, PF, Medical Benefits

Skills Required

Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process

Shift

Day

Contract Job

No

Salary

₹ 18000 - ₹ 22000

Contact Person

Chinmay Chavan

Interview Address

Thane High Street Mall, turbhe, Mumbai
Posted 12 hours ago
similar jobs

Apply to similar jobs

₹ 27,000 - 32,000 per month
Shynr Private Limited
Jui Nagar, Mumbai
SkillsDomestic Calling, Query Resolution
New
10 Openings
₹ 25,000 - 35,000 per month
Expert Source
turbhe, Mumbai
SkillsInternational Calling, Query Resolution
97 Openings
₹ 45,000 - 50,000 per month
Taranta Consultancy
Sector-17 Sanpada, Mumbai
SkillsInternational Calling
2 Openings
Get jobs matching your profile
From the list of relevant jobs near to you.
register-free-banner
Stay updated with your job applies
send-app-link
Apply on jobs on the go and recieve all your job application updates