Customer Support Team Leader

salary 22,000 - 30,000 /month
company-logo
job companyKkr Services Private Limited
job location Swar Gate, Pune
job experience6 - 24 months Experience in Customer Support / TeleCaller
5 Openings
full_time Full Time

Job Highlights

sales
Industry Type: Software & IT Services
qualification
All Education levels
gender
All genders
jobShift
5 days working | Day Shift

Job Description

We are looking for a Customer Support Team Leader to join our team at Kkr Services Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Software & IT Services. The role offers ₹22,000 - ₹30,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is below 10th and 6 months - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Support Team Leader job

  1. What is the eligibility criteria to apply for this Customer Support Team Leader job?
    Ans: The candidate should be All Education levels and above with 6 months - 2 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹22000 - ₹30000 per month that depends on your interview. It's a Full Time job in Pune.
  3. How many working days are there for this Customer Support Team Leader job?
    Ans: This Customer Support Team Leader job will have 5 working days.
  4. Are there any charges applicable while applying or joining this Customer Support Team Leader job?
    Ans: No, there is no fee applicable for applying this Customer Support Team Leader job and during the employment with the company, i.e., Kkr Services Private Limited.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Support Team Leader role?
    Ans: There is an immediate opening of 5 Customer Support Team Leader at Kkr Services Private Limited
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Support Team Leader job?
    Ans: This Customer Support Team Leader job has Day Shift.
Candidates can call HR for more info.
Read Moredown-arrow

Other Details

Incentives

No

No. Of Working Days

5

Shift

Day

Salary

₹ 22000 - ₹ 30000

Contact Person

Rohit kumar

Interview Address

Swargate Pune, Swar Gate, Pune
Posted 4 hours ago
share
Have a friend who’ll be good for this job?
shareShare with a friend
hiring

Apply to similar jobs

₹ 21,000 - 46,000 per month *
Phonepe Private Limited
Sinhgad Road, Pune (Field job)
₹20,000 incentives included
50 Openings
Incentives included
₹ 30,000 - 35,000 per month
Shree Enterprise
Work from home
New
99 Openings
SkillsDomestic Calling
₹ 30,000 - 60,000 per month *
Lava Java Private Limited
Work from home
₹20,000 incentives included
15 Openings
Incentives included
SkillsInternational Calling, ,, Computer Knowledge, Domestic Calling, Loan/ Credit Card INDUSTRY, Query Resolution, Non-voice/Chat Process
Get jobs matching your profile
From the list of relevant jobs near to you.
register-free-banner
Stay updated with your job applies
send-app-link
Apply on jobs on the go and recieve all your job application updates