Telecaller Inbound

15,000 - 30,000 /month

P9 Farms Private Limited

Swar Gate, Pune

1 - 3 years Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Job Highlights

Industry Type: FMCG

All Education levels

All genders

6 days working | Rotational Shift

Job Benefits: PF

Job Description

Handle inbound calls from customers regarding product inquiries, orders, complaints, and feedback
Provide accurate information about Provilac dairy products and services
Resolve customer queries efficiently and within defined timelines
Record customer interactions and maintain proper documentation in CRM systems
Escalate complex issues to the relevant departments when required
Follow up with customers to ensure resolution and satisfaction
Maintain high standards of customer service and professionalism
Meet defined KPIs such as call quality, resolution time, and customer satisfaction

Requirements:
- Graduate in any discipline (preferred)
- 0–3 years of experience in customer service / call center (inbound preferred)
- Excellent verbal communication skills in Hindi and English (Marathi is a plus)
- Good listening and problem-solving skills
- Basic computer knowledge and familiarity with CRM tools
- Ability to handle pressure and manage multiple customer interactions

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Telecaller Inbound job

What skills and experience do you need for this Telecaller Inbound job?
Ans : To apply for this Telecaller Inbound job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling along with 1-3 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹30,000 per month in this Telecaller Inbound position.
What shift and timings does this job follow?
Ans : This Telecaller Inbound job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Swar Gate, Pune.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Telecaller Inbound job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Telecaller Inbound, you will work on skills like Computer Knowledge, Domestic Calling, International Calling.
Where is this job located?
Ans : This Telecaller Inbound job is located in Swar Gate, Pune.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling along with 1-3 years of experience is ideal for this Telecaller Inbound job.
Why should you apply for this Telecaller Inbound job?
Ans : This Telecaller Inbound job offers a salary between ₹15,000-₹30,000 per month. This is a Full Time opportunity and has 5 openings available.