Customer Support Team Leader

15,000 - 50,000 /month

Edelweiss Life Insurance

Work from home

0 - 6 months Experience in Customer Support / TeleCaller

5 Openings

Work From Home

Full Time

Contract

Job Highlights

Industry Type: Health/ Term Insurance

12th Pass and above

All genders

5 days working | Day Shift

Aadhar Card, Bank Account, PAN Card, Smartphone

Job Description

We are looking for a Customer Support Team Leader to join our team at Edelweiss Life Insurance to handle customer calls, provide exceptional customer support and resolve queries related to Health/ Term Insurance. The role offers an attractive in-hand salary of ₹15000 - ₹50000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Team Leader job

Can freshers or experienced candidates apply for this Customer Support Team Leader role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Customer Support Team Leader role.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹50,000 per month in this Customer Support Team Leader position.
What shift and timings does this job follow?
Ans : This Customer Support Team Leader job follows a Day shift.
Is this a work from home job?
Ans : This is a work from home job and can be done remotely.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Team Leader job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Support Team Leader job is located in Sector I - Salt Lake, Kolkata.
Why should you apply for this Customer Support Team Leader job?
Ans : This Customer Support Team Leader job offers a salary between ₹15,000-₹50,000 per month. This is a Full Time opportunity and has 5 openings available.