Field Verification Executive

30,000 - 48,000 /month*

Dbm Solutions

Field job

Howrah, Kolkata

₹3,000 incentives included

0 - 6 months Experience in Customer Support / TeleCaller

50 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: Telecom / ISP

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: PF, Medical Benefits

Job Description

We are looking for a Field Verification Executive to join our team at Dbm Solutions. The role offers ₹30,000 - ₹48,000 and involves managing customer calls, delivering outstanding customer service related to Telecom / ISP. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 6 months of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Field Verification Executive job

Can freshers or experienced candidates apply for this Field Verification Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Field Verification Executive role.
How much can you earn in this position?
Ans : You can earn between ₹30,000-₹48,000 per month in this Field Verification Executive position.
What shift and timings does this job follow?
Ans : This Field Verification Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Howrah, Kolkata.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Field Verification Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Field Verification Executive, you will work on skills like Computer Knowledge.
Where is this job located?
Ans : This Field Verification Executive job is located in Howrah, Kolkata.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge along with 0-1 years of experience is ideal for this Field Verification Executive job.
Why should you apply for this Field Verification Executive job?
Ans : This Field Verification Executive job offers a salary between ₹30,000-₹48,000 per month. This is a Full Time opportunity and has 50 openings available.