Sales Executive

30,000 - 40,000 /month

Kotak Mahindra Life Insurance Company Limited

Gariahat, Kolkata

0 - 5 years Experience in Customer Support / TeleCaller

5 Openings

Full Time/Part Time

Skills Required

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Life Insurance

Languages: Hindi, Bengali

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: PF

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Sales Executive to join our team at Kotak Life. The role offers ₹30,000 - ₹60,000 and involves managing customer calls, delivering outstanding customer service related to Life Insurance. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Both Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Sales Executive job

Can freshers or experienced candidates apply for this Sales Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-5 years of experience can apply for this Sales Executive role.
What salary is offered for this Sales Executive job?
Ans : The salary for this Sales Executive job ranges between ₹30,000-₹40,000 per month.
What shift and timings does this job follow?
Ans : This Sales Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Gariahat, Kolkata.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Sales Executive job is open for both male and female candidates.
What does the role of Sales Executive involve?
Ans : As a Sales Executive, your work will involve skills like Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Sales Executive job is located in Gariahat, Kolkata.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling, Query Resolution along with 0-5 years of experience is ideal for this Sales Executive job.
Why should you apply for this Sales Executive job?
Ans : This Sales Executive job offers a salary between ₹30,000-₹40,000 per month. This is a Both opportunity and has 5 openings available.