Customer Support Executive

Job Title: Customer Support Associate

Company: Writer Business Services Pvt. Ltd.

Location: Bangalore, Karnataka
Industry: Business Services – Customer Support (Voice Process)
Monthly In-Hand Salary: ₹15,000 – ₹20,000 in hand

About the Role:

Writer Business Services Pvt. Ltd. is expanding its operations across India and is looking for enthusiastic and dedicated Customer Support Associates in Bangalore. This is an excellent opportunity to gain hands-on experience in customer service, with potential for long-term career growth.

You will be responsible for handling inbound voice calls (primarily internal, non-sales), providing timely support and resolution to customer queries.

Key Responsibilities:

• Handle customer calls professionally and efficiently.

• Address queries, resolve concerns, and manage complaints.

• Maintain records of customer interactions and follow-up actions.

• Deliver accurate information to resolve issues effectively.

• Collaborate with other teams to manage complex issues when necessary.

• Uphold company communication protocols and standards.

Job Requirements:

• Minimum Qualification:

  • Undergraduates

  • Graduates

• Languages Required: Average in English and at least one of the following: Kannada or Tamil

• Experience Range: Freshers can apply

• Work Days: 6-day work week

• Shift Type: Rotational shifts in a 24/7 work environment

  • Common shifts: 9 AM – 5 PM, 10 AM – 6 PM

  • Late shifts: 3 PM – 12 AM, 4 PM – 1 AM, etc.

  • Drop-off service provided for shifts ending after 9:30 PM

Career Growth & Incentives:

• Internal Job Postings (IJP): Available every 6 months

• Incentive Programs: Attractive monthly and special-day incentives for high performers

Company Name

Writer Business Services Pvt Ltd

Feel Free to Contact us
Devansh Gupta : +91 9166182784
Ranjana Agarwal : +91 77429 60824

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., WRITER BUSINESS SERVICES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 99 Customer Support Executive at WRITER BUSINESS SERVICES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Rotational Shift.