Customer Support Executive

Job Opening: Associate Customer Support – Tech Mahindra (Ambattur, Chennai)

We are hiring Associate Customer Support Executives for Tech Mahindra at our Ambattur, Chennai location. This is an on-role, office-based position with no sales and no targets involved. The role focuses on handling customer queries in a professional and effective manner.

Key Responsibilities:

• Handle inbound customer calls with clarity and professionalism.

• Address and resolve customer queries and concerns efficiently.

• Maintain detailed records of customer interactions and ensure timely follow-ups.

• Escalate unresolved or complex issues to the appropriate internal teams.

• Achieve performance metrics like customer satisfaction and response accuracy.

Job Requirements:

• Experience: 0–2 years in customer service or telecaller roles.

• Language Proficiency: Must be fluent in Kannada.

• Qualification: Open to candidates from any educational background.

• Age Limit: Candidates must be below 30 years.

• Shift: Rotational shifts with rotational week off.

• Working Days: 6 days a week, with 1 rotational day off.

• Work Mode: Work from Office (Ambattur, Chennai).

• No bond or contract required.

• Good communication skills are essential.

• Immediate joiners only.

Salary:

• ₹18,000 per month (₹16,000 take-home).

Walk-In Interview Details:

• Days: Monday to Friday

• Time: 11:00 AM to 3:00 PM

• Venue:
  Tech Mahindra
  No.90/B-1, SBC Tech Park,
  Madras Thiruvallur High Road,
  Ambattur Industrial Estate,
  Chennai, Tamil Nadu 600058

Note: This is a great opportunity to start or grow your career in a reputed organization with a stable and supportive work environment.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹13000 - ₹15000 per month that depends on your interview. It's a Full Time job in Chennai.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., TECHMAHINDRA.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 10 Customer Support Executive at TECHMAHINDRA
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.