Customer Support Executive

Company: Techin IT Process Private Limited

Location: Labbipet

Job Description:

We are looking for a Customer Support Executive who will be the first point of contact for our customers. The ideal candidate will manage customer queries, resolve complaints, and ensure customers have a smooth experience with Techin IT products and services.

Key Responsibilities:

• Handle inbound and outbound customer calls, emails, and chat queries professionally.

• Provide accurate information about products, services, and solutions.

• Resolve customer complaints efficiently and escalate complex issues to the concerned department.

• Maintain detailed records of customer interactions in the CRM system

• Achieve individual and team performance targets (response time, resolution rate, customer satisfaction, etc.).

• Required Skills & Qualifications:

• Bachelor’s degree (any discipline).

• 0–2 years of experience in customer support, BPO, or service-based industry.

• Proficiency in MS Office

• What We Offer:

• Competitive salary and performance incentives.

• Career growth and training opportunities.

• Supportive team and positive work culture.

• Exposure to working with leading clients across industries.

How to Apply:

Send your updated resume to 9666997682

Job Type: Full-time

Pay: ₹13,000.00 - ₹15,000.00 per month

Work Location: In person

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹13000 - ₹20000 per month + Incentives that depends on your interview. It's a Full Time job in Vijayawada.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Techin It Process Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 3 Customer Support Executive at Techin It Process Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.