Customer Support Executive

Job Title: Customer Support Associate

Company: Startek

Location: Shivajinagar, Bangalore

Work Mode: Office (On-site)

Shift: Day shift / Rotational shifts (as per process)

Week Off: Rotational

Job Description:

We are looking for enthusiastic and customer-focused individuals to join Startek as Customer Support Associates. The role involves handling customer queries, providing accurate information, and ensuring a smooth customer experience.

Roles & Responsibilities:

• Handle inbound/outbound customer calls and resolve queries efficiently.

• Provide product/service information clearly and professionally.

• Maintain customer records and update the system accurately.

• Follow process guidelines and meet daily/weekly targets.

• Ensure high levels of customer satisfaction.

• Escalate issues to the supervisor when needed.

Requirements:

• 12th Pass / Graduate.

• Freshers or candidates with BPO experience can apply.

• Good communication skills in English + regional language.

• Basic computer knowledge.

• Ability to handle customer concerns with patience and clarity.

Salary: As per company standards (based on experience)

Benefits:

• Incentives based on performance

• Training and growth opportunities

• Supportive work environment

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹25000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Startek.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 99 Customer Support Executive at Startek
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Rotational Shift.