📌 Job Description: Customer Service Representative (CSR)Location: Sanpada, Navi MumbaiProcess:Inbound – Customer Support (Urban Company–type service queries)✅ Designation:Customer Service Representative (CSR) ✅ Experience:Fresher OR6 months to 4 years of experience (BPO preferred)✅ Qualification:HSC Fresher / Graduate Fresher Experienced candidates from BPO also eligible ✅ Job Role:Handling inbound customer callsfor queries related to:* Electrician* Plumber* AC Technician* Door-related issues* Technical issues and general service informationYou will assist customers calling to book services, raise issues, or get service details. ✅ Shift Timings (US 24/7 Rotational):Any 8-hour shift (7 hours working + 1 hour break)* 4:30 PM – 12:30 AM* 6:30 PM – 2:30 AM* 8:30 PM – 4:30 AM* 10:30 PM – 6:30 AM* 12:30 AM – 8:30 AM✅ Week Offs:Rotational6 week-offs per monthIn 2 weeks: 5 days workingOther 2 weeks: 6 days working ✅ Salary Structure:HSC/Graduate Fresher:₹22,000 NetExperienced Candidates: ₹22,000 – ₹27,000 Net ✅ Interview Rounds:1. HR Round2. Operations Round ✅ Work Location:Sanpada, Navi Mumbai✅ Hiring & Transport Boundaries:Candidates must be from:1. Airoli to Panvel2. Panvel to Vashi3. Taloja Phase 1 and Ulwe✅ One-side pick/drop available as per shift ✅ Mandatory Requirement:Excellent English Communication Skills
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.
More about this Customer Support Executive job
What is the eligibility criteria to apply for this Customer Support Executive job?
Ans: The candidate should be All Education levels and above with 0 - 4 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹22000 - ₹27000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Customer Support Executive job?
Ans: This Customer Support Executive job will have 5 working days.
Are there any charges applicable while applying or joining this Customer Support Executive job?
Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Solbeg India Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Support Executive role?
Ans: There is an immediate opening of 55 Customer Support Executive at Solbeg India Private Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Support Executive job?
Ans: This Customer Support Executive job has Day Shift.