Customer Support Executive

Greetings from Scan Infotech…….

Company Details.

Scan Infotech is a market leader in Auto Identification Data Capture industry. We deliver smart AIDC solutions, helping businesses streamline operations through barcoding, RFID, mobile computing, and wireless technologies.

Scan Infotech gives service Solutions to sectors like Retail, Automobile, Warehousing, Pharma, Manufacturing, IT and Non-IT. Our Clients Comprises of Top Companies Such As TATA Motors, ICICI, BARC, Johnson & Johnson, IBM, Maersk, L&T, ITC, Glaxo, Reliance Communications, Pantaloon, Essar, Hindustan Unilever Limited, YES Bank, Aditya Birla, Whirlpool and many more.

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Please share your updated resume in this mail.

Office:- Scan Infotech Pvt. Ltd. 407,Creative Ind. Estate, 4th Floor, N.M. Joshi Marg, Deslile rd, Lower Parel (e), Chinchpokli (w),Mumbai 400011.

Creative Industrial Estate
https://maps.app.goo.gl/9HafoWqyLgE1Z7Uy5

Job description
Helping sales team to improve their productivity by contacting customers, sharing quotations & Proforma invoices & ensuring overall Sales order.
Handling orders by phone, email, or mail & checking the orders.

Managing (coordinating & updating) sales pipeline
Manage various CRM reports to different stakeholders.
Coordinating Appointment, Meetings & Events with sales team.
Communication & coordination of sales activity with internal team & channel ecosystem .

Outstanding payments Follow up with clients.

Material follow up from the Vendors.

Required Candidate profile

Expert or hands-on with MS Office (Excel, PowerPoint, Emails, and Word)
Excellent verbal and written communication skills_ in English & Hindi.
Must have experience on any CRM tool.

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.