Customer Care Representative

25,000 - 27,000 /month

Luminoso International Private Limited

Sewri, Mumbai

1 - 4 years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Job Highlights

Industry Type: FMCG

Graduate and above

All genders

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

• Call existing customers daily for order booking

• Send product photos, PDFs, catalogs, and scheme details on WhatsApp

• Understand customer requirements and suggest products

• Prepare sales invoices/orders in software

• Coordinate with warehouse team for dispatch

• Follow up with customers regarding pending orders and delivery status

• Follow up for payments and outstanding balances

• Maintain customer calling records and order status

• Inform customers about new arrivals, offers, and schemes

• Resolve basic customer complaints or escalate to seniors

• Maintain proper communication between customer, sales team, and warehouse

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 4 years of experience.

More about this Customer Care Representative job

What skills and experience do you need for this Customer Care Representative job?
Ans : To apply for this Customer Care Representative job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution along with 1-4 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹25,000-₹27,000 per month in this Customer Care Representative position.
What shift and timings does this job follow?
Ans : This Customer Care Representative job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sewri, Mumbai.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Representative job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Care Representative, you will work on skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution.
Where is this job located?
Ans : This Customer Care Representative job is located in Sewri, Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution along with 1-4 years of experience is ideal for this Customer Care Representative job.
Why should you apply for this Customer Care Representative job?
Ans : This Customer Care Representative job offers a salary between ₹25,000-₹27,000 per month. This is a Full Time opportunity and has 2 openings available.