Customer Support Executive

salary 15,000 - 18,000 /month
company-logo
job companyRoche International
job location Bhandup (West), Mumbai
job experience1 - 2 years Experience in Customer Support / TeleCaller
Replies in 24hrs
1 Opening
part_time Part Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling

Job Highlights

sales
Industry Type: Automobile
qualification
Graduate and above
gender
Females Only
jobShift
6 days working | Day Shift
star
Job Benefits: PF

Job Description

JD FOR CRE • Demonstrate professional wow behavior with customers/ colleagues.

• Effective communication with sales on any customers related query/ issue.

• Handling all telephone related calling as per principal’s norms.

• Introduces relevant members to the customers during delivery of the vehicle.

• Proper timely calling, capturing VOC and resolving any

• Solving Apprehension/ doubts/ queries/ issues.

• Managing all findings, sharing with relevant heads and preparing list of repeated offenders.

• Highlighting any select sales personnel having more complaints.

• Informing respective department for which complaint is generate.

• Works with all dealership departments to achieve team goals.

• Resolve all customers’ complaints by ensuring regular follow-up with other departments.

• Maintain highest professional representation

• Adherence to all environment, health, safely, security measure for people, properly, cars.

Other Details

  • It is a Part Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Customer Support Executive job

  1. What is the eligibility criteria to apply for this Customer Support Executive job?
    Ans: The candidate should be Graduate and above and above with 1 - 2 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹15000 - ₹18000 per month that depends on your interview. It's a Part Time job in Mumbai.
  3. How many working days are there for this Customer Support Executive job?
    Ans: This Customer Support Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Support Executive job?
    Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Roche International.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Support Executive role?
    Ans: There is an immediate opening of 1 Customer Support Executive at Roche International
  7. Who can apply for this job?
    Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Support Executive job?
    Ans: This Customer Support Executive job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF

Skills Required

Computer Knowledge, Domestic Calling, International Calling, outbound calls, inbound calls

Shift

Day

Salary

₹ 15000 - ₹ 18000

English Proficiency

Yes

Contact Person

Riyaa

Interview Address

Shop No. 9, Plot No. 70/71, Bhandup (West), Mumbai
Posted a day ago
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