Customer Support Executive

About The Role :

We are looking for specialists for the VKYC Team. As a specialist, your primary responsibility will entail completing video KYC to our customers and you will continuously look for outstanding and exciting ways to improve their experience.

In this role, you will provide support to complete the Video KYC.

Responsibilities:

●      Act with integrity & think customer-first in every interaction

●      Handle cases which involves video calling

●      Follow specified process guidelines defined for the process

●      Build customer trust through their interaction

●      Ability to meet hourly & daily productivity goals

●      Leverage internal processes and resources to drive resolution

●      Recommend process improvement

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹26000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Phone Pe.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 50 Customer Support Executive at Phone Pe
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Rotational Shift.