Customer Support Executive

🌟 Now Hiring: International Voice Process – Soft Collections (US Shift) 🌟

Are you an excellent communicator looking to build a career in international voice processes? Join our dynamic team and grow your career with us!

💼 Role: Soft Collection Executive (Voice Process)

🌍 Bhayander Mira RD

⏰ Shift: US Shift (5:30 PM – 10:30 AM, Rotational)

📅 Working Days: 5 Days a Week | 2 Rotational Offs

🎯 Key Responsibilities:

Handle outbound/inbound calls for soft collections.

Maintain a professional and empathetic approach while assisting customers with payment-related queries.

Update customer accounts accurately in the system.

Achieve daily/weekly collection targets and maintain quality standards.

🎓 Eligibility Criteria:

Education: HSC / Graduate (Any Stream)

Experience: Freshers & Experienced (BPO / Non-BPO) welcome

Age Limit: Up to 39 years

Excellent spoken English & communication skills required.

💰 Compensation & Benefits:

Salary: ₹17,000 – ₹32,000 (In-Hand)

Incentives: Up to ₹3,000 (Performance + Attendance)

Perks: Paid training, growth opportunities, and a vibrant work culture.

🧩 Interview Process:

1️⃣ HR Screening

2️⃣ Voice & Accent (VNA) Round

3️⃣ Final Operations Round

🚀 Why Join Us?

Great exposure to international customer interaction.

Competitive pay with performance bonuses.

Supportive team environment & career growth opportunities.

Immediate joining slots available!

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹50000 per month + Incentives that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Nley Consultants Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 50 Customer Support Executive at Nley Consultants Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Rotational Shift.