Customer Support Executive

17,000 - 21,000 /month

Mindwealth

Malad (West), Mumbai

2 - 6+ years Experience in Customer Support / TeleCaller

Replies in 24hrs

2 Openings

Full Time

Skills Required

Domestic Calling

Query Resolution

Job Highlights

Industry Type: B2C Sales

Languages: Hindi

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF

Job Description

We are looking for a Customer Support Executive to join our team at Mindwealth to handle customer calls, provide exceptional customer support and resolve queries related to B2C Sales. The role offers an attractive in-hand salary of ₹17000 - ₹21000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 2 - 6+ years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 6+ years Experience.

More about this Customer Support Executive job

What are the eligibility criteria for this Customer Support Executive job?
Ans : Candidates should have a 12th Pass and above qualification with 2-7 years of experience and skills like Domestic Calling, Query Resolution for this Customer Support Executive job offered by Mindwealth in Malad (West), Mumbai.
What salary is offered for this Customer Support Executive job?
Ans : The salary for this Customer Support Executive job ranges between ₹17,000-₹21,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Malad (West), Mumbai.
How many vacancies are there for this Customer Support Executive job?
Ans : There are 2 vacancies for this Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What does the role of Customer Support Executive involve?
Ans : As a Customer Support Executive, your work will involve skills like Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is Malad (West), Mumbai.
Who is the right fit for this Customer Support Executive job?
Ans : A candidate having skills like Domestic Calling, Query Resolution with 2-7 years of experience is the right fit for this Customer Support Executive job.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹17,000-₹21,000 per month. This is a Full Time job and has 2 openings.