Customer Support Executive

salary 15,000 - 18,000 /month
company-logo
job companyManomay Eatries Private Limited
job location Sector-71 Mohali, Mohali
job experience0 - 6 months Experience in Customer Support / TeleCaller
Replies in 24hrs
10 Openings
full_time Full Time

Job Highlights

sales
Industry Type: Hospitality, Travel & Tourism
qualification
12th Pass and above
gender
Males Only
jobShift
6 days working | Rotational Shift
star
Job Benefits: Meal, PF, Medical Benefits

Job Description

We are looking for a Job Title to join our team Company Name. The role offers In Hand Salary and involves managing customer calls, delivering outstanding customer service related to Industry. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Minimum Qualification and Experience Range. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a Working Days week during the Shift Type shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Executive job

  1. What is the eligibility criteria to apply for this Customer Support Executive job?
    Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹15000 - ₹18000 per month that depends on your interview. It's a Full Time job in Mohali.
  3. How many working days are there for this Customer Support Executive job?
    Ans: This Customer Support Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Support Executive job?
    Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Manomay Eatries Private Limited.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Support Executive role?
    Ans: There is an immediate opening of 10 Customer Support Executive at Manomay Eatries Private Limited
  7. Who can apply for this job?
    Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Support Executive job?
    Ans: This Customer Support Executive job has Rotational Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Meal, PF, Medical Benefits

Shift

Rotational

Contract Job

No

Salary

₹ 15000 - ₹ 18000

English Proficiency

No

Contact Person

Pooja Bakshi
Posted a day ago
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