Customer Support Executive

✨ Job Summary:

We’re looking for energetic and customer-focused individuals to join ACT Fibernet’s customer support team! You’ll be the first point of contact for our customers—resolving queries, ensuring satisfaction, and creating a smooth experience with ACT’s broadband services.

🎯 Key Responsibilities:

• Handle inbound and outbound customer calls related to broadband connections, billing, and service requests.

• Troubleshoot basic technical issues and escalate complex cases to the appropriate teams.

• Maintain customer interaction logs and ensure timely follow-up.

• Achieve customer satisfaction and service quality metrics.

• Educate customers about new plans, offers, and features.

🧩 Requirements:

• Education: Minimum 12th pass or Graduate in any stream.

• Experience: 0–2 years in customer service (voice/non-voice). Freshers are welcome!

• Skills:

  • Excellent communication skills in English, Hindi, or regional language.

  • Good problem-solving and listening abilities.

  • Basic computer knowledge and data entry skills.

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 1 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹25000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Hellowork Consultants.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 99 Customer Support Executive at Hellowork Consultants
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Rotational Shift.