Telecaller Outbound

10,000 - 15,000 /month

Dkl Collection Agencies Llp

Nandini Layout, Bangalore

0 - 6 months Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Industry Type: Loan/ Credit Card

Languages: Kannada

All Education levels

All genders

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

We are looking for a Telecaller Outbound to join our team at Dkl Collection Agencies Llp. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Loan/ Credit Card. The role offers ₹ 10,000 - ₹ 15,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Telecaller Outbound job

Can freshers or experienced candidates apply for this Telecaller Outbound role?
Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Telecaller Outbound role.
What is the salary and job type for this role?
Ans : The salary for this Telecaller Outbound job ranges between ₹10,000-₹15,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Telecaller Outbound job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Nandini Layout, Bangalore.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Telecaller Outbound job is open for both male and female candidates.
What are the key responsibilities of this Telecaller Outbound job?
Ans : As a Telecaller Outbound, key responsibilities include skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Telecaller Outbound job is located in Nandini Layout, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling along with 0-1 years of experience is ideal for this Telecaller Outbound job.
Why should you apply for this Telecaller Outbound job?
Ans : This Telecaller Outbound job offers a salary between ₹10,000-₹15,000 per month. This is a Full Time opportunity and has 2 openings available.