Customer Support Executive

Role Overview

We are hiring for a Customer Service Executive to handle the client interactions efficiently. The candidate will be responsible for responding to inquiries and ensuring the quality service delivery across communication channels.

Responsibilities

• Handle inbound customer calls and emails

• Provide an accurate information and support based on client queries

• Maintain the call/email quality

• Log all the customer interactions and update systems accordingly

• Coordinate with the internal teams when needed

• Ensure customer satisfaction

Requirements

• Gender: Male / Female

• Experience: Open to both Freshers and Experienced candidates

• Qualification: Minimum HSC or Graduate

• Good verbal communication skills (Versant score 4–5 preferred)

• Willing to work 6 days with rotational week-offs

• Should be able to commute to Ghansoli, MBP

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹18000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., HAMILTON.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 15 Customer Support Executive at HAMILTON
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Rotational Shift.