Customer Support Executive

15,000 - 20,000 /month

Grassroots Bpo Private Limited

Vasanth nagar, Bangalore

6 - 12 months Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Languages: Hindi

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

PAN Card, Aadhar Card, Bank Account

Job Description

Customer Support Executives - AVM USPA Support

Languages – English, Hindi (Mandatory), Should be Versant 5 certified in English

Experience – Experienced (6 months to 1.5 years)

Qualification – PUC / Degree

LOB – Voice (Inbound)

Shift Timings – 10 AM to 7 PM, 11 AM to 8 PM and 1 PM to 10 PM

WOFF – Rotational

Designation – Process Executive

Work Experience: Should know how to work in a Blended Process (Voice and Email)

Job Role - Daily processing of calls received and outbound calls within assigned turnaround time, Awareness of the client’s business, operational activities, and processes, Adaptable to learning new methods, concepts, and skills, Develops and maintains documentation, Escalates issues and seeks advice when faced with complex issues/problems, Minimize customer complaints and escalations by providing exceptional service and call control, Keep process, technical, Operational and sales knowledge (of self) maintained/updated

Salary: 15000 to 20000 K per month

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Support Executive job

What skills and experience do you need for this Customer Support Executive job?
Ans : To apply for this Customer Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 1-1 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Executive job ranges between ₹15,000-₹20,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Vasanth nagar, Bangalore.
How many vacancies are there for this Customer Support Executive job?
Ans : There are 10 vacancies for this Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Support Executive job?
Ans : As a Customer Support Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is Vasanth nagar, Bangalore.
Who is the right fit for this Customer Support Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process with 1-1 years of experience is the right fit for this Customer Support Executive job.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹15,000-₹20,000 per month. This is a Full Time job and has 10 openings.