Customer Support Executive

15,000 - 20,000 /month

Grassroots Bpo Private Limited

Vasanth nagar, Bangalore

6 - 12 months Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Languages: Hindi

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

PAN Card, Aadhar Card, Bank Account

Job Description

Customer Support Executives - AVM USPA Support

Languages – English, Hindi (Mandatory), Should be Versant 5 certified in English

Experience – Experienced (6 months to 1.5 years)

Qualification – PUC / Degree

LOB – Voice (Inbound)

Shift Timings – 10 AM to 7 PM, 11 AM to 8 PM and 1 PM to 10 PM

WOFF – Rotational

Designation – Process Executive

Work Experience: Should know how to work in a Blended Process (Voice and Email)

Job Role - Daily processing of calls received and outbound calls within assigned turnaround time, Awareness of the client’s business, operational activities, and processes, Adaptable to learning new methods, concepts, and skills, Develops and maintains documentation, Escalates issues and seeks advice when faced with complex issues/problems, Minimize customer complaints and escalations by providing exceptional service and call control, Keep process, technical, Operational and sales knowledge (of self) maintained/updated

Salary: 15000 to 20000 K per month

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Support Executive job

What is the eligibility criteria to apply for this Customer Support Executive job?
Ans: The candidate should be Graduate and above and above with 6 months - 1 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Bangalore.
How many working days are there for this Customer Support Executive job?
Ans: This Customer Support Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Support Executive job?
Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Grassroots Bpo Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Support Executive role?
Ans: There is an immediate opening of 10 Customer Support Executive at Grassroots Bpo Private Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Support Executive job?
Ans: This Customer Support Executive job has Day Shift.