Customer Relationship Executive

18,000 - 25,000 /month

Laxmi Diamonds

Malleshwaram, Bangalore

6 - 36 months Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: B2B Sales

Languages: Hindi, Kannada

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Customer Relationship Executive to join our team at Laxmi Diamonds. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2B Sales. The role offers ₹18,000 - ₹25,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 6 months - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Customer Relationship Executive job

What are the eligibility criteria for this Customer Relationship Executive job?
Ans : Candidates should have a Graduate and above qualification with 1-3 years of experience and skills like Computer Knowledge for this Customer Relationship Executive job offered by Laxmi Diamonds in Malleshwaram, Bangalore.
What salary is offered for this Customer Relationship Executive job?
Ans : The salary for this Customer Relationship Executive job ranges between ₹18,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This Customer Relationship Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Malleshwaram, Bangalore.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Relationship Executive job is open for both male and female candidates.
What does the role of Customer Relationship Executive involve?
Ans : As a Customer Relationship Executive, your work will involve skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Relationship Executive job is located in Malleshwaram, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge along with 1-3 years of experience is ideal for this Customer Relationship Executive job.
Why should you apply for this Customer Relationship Executive job?
Ans : This Customer Relationship Executive job offers a salary between ₹18,000-₹25,000 per month. This is a Full Time opportunity and has 1 openings available.