Customer Support Executive

25,000 - 45,000 /month

Unext Learning

Brigade Road, Bangalore

6 - 48 months Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Domestic Calling

International Calling

Query Resolution

Job Highlights

Industry Type: Education

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

Job Description

Role Overview

We are looking for a result-driven Academic Advisor responsible for counseling prospective learners, understanding their career goals, and guiding them toward the right program. The role involves a strong blend of consultative sales and student engagement.

Key Responsibilities

Counsel potential students via inbound & outbound calls
Understand student requirements and recommend suitable courses/programs
Drive admissions & revenue targets through effective sales strategies
Maintain a daily call volume of 120–150 calls/day
Manage the end-to-end admission process
Ensure high conversion ratio and retention rate (~70–80%)
Handle student queries, objections, and follow-ups
Maintain accurate data in CRM systems
Provide excellent customer experience and post-enrollment support

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 4 years of experience.

More about this Customer Support Executive job

What skills and experience do you need for this Customer Support Executive job?
Ans : To apply for this Customer Support Executive job, candidates should have skills like Domestic Calling, International Calling, Query Resolution along with 1-4 years of experience.
What salary is offered for this Customer Support Executive job?
Ans : The salary for this Customer Support Executive job ranges between ₹25,000-₹45,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Brigade Road, Bangalore.
How many vacancies are there for this Customer Support Executive job?
Ans : There are 10 vacancies for this Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What does the role of Customer Support Executive involve?
Ans : As a Customer Support Executive, your work will involve skills like Domestic Calling, International Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is Brigade Road, Bangalore.
Who is the right fit for this Customer Support Executive job?
Ans : A candidate having skills like Domestic Calling, International Calling, Query Resolution with 1-4 years of experience is the right fit for this Customer Support Executive job.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹25,000-₹45,000 per month. This is a Full Time job and has 10 openings.