A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
10,000 - 12,000 /month
Bozzocabs Private Limited
Hi-Tech City, Hyderabad
1 - 3 years Experience in Customer Support / TeleCaller
Full Time
Job Title : Customer Support Executive
Company Name : Bozzocabs Pvt Ltd
Bozzo is looking for a Customer Support Executive to provide excellent support to our riders and driver partners. The ideal candidate should have good communication skills, patience, and a helpful attitude.
Roles & Responsibilities:
Handle inbound and outbound customer calls.
Resolve rider and driver queries professionally.
Provide accurate information about bookings, payments, and app usage.
Record customer interactions and maintain reports.
Coordinate with the operations team for issue resolution.
Ensure customer satisfaction and timely follow-ups.
Handle complaints with patience and professionalism.
Maintain confidentiality of customer information.
Requirements:
Good communication skills in Telugu, Hindi, and basic English.
Basic computer knowledge.
Ability to work in a fast-paced environment.
Strong problem-solving and interpersonal skills.
Positive attitude and willingness to learn.
What We Offer:
Full-time opportunity with career growth.
Professional and supportive work environment.
Performance-based salary increments.
Training and development opportunities.
Opportunity to grow with a fast-growing mobility startup.
