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Customer Care Executive

salary 20,000 - 23,000 /month
company-logo
job companyTricolour Manpower Solutions Llp
job location Hi-Tech City, Hyderabad
job experience1 - 2 years Experience in Customer Support / TeleCaller
99 Openings
full_time Full Time

Skills Required

Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Rotational Shift
star
Job Benefits: Cab

Job Description

We are looking for a Customer Care Executive to join our team at Tricolour Manpower Solutions Llp. The role offers ₹20,000 - ₹23,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is Graduate and 1 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Customer Care Executive job

  1. Who is eligible to apply for this Customer Care Executive job at Tricolour Manpower Solutions Llp?
    Ans : Candidates should have a Graduate and above qualification and skills like Non-voice/Chat Process for this Customer Care Executive job offered by Tricolour Manpower Solutions Llp.
  2. How much can you earn in this position?
    Ans : You can earn between ₹20,000-₹23,000 per month in this Customer Care Executive position.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Executive job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Hi-Tech City, Hyderabad.
  5. How many openings are available for this position?
    Ans : There are 99 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Care Executive, you will work on skills like Non-voice/Chat Process.
  8. Where is this job located?
    Ans : This Customer Care Executive job is located in Hi-Tech City, Hyderabad.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Non-voice/Chat Process along with 1-2 years of experience is ideal for this Customer Care Executive job.
  10. Why should you apply for this Customer Care Executive job?
    Ans : This Customer Care Executive job offers a salary between ₹20,000-₹23,000 per month. This is a Full Time opportunity and has 99 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Cab

Skills Required

Non-voice/Chat Process

Shift

Rotational

Contract Job

No

Salary

₹ 20000 - ₹ 23000

Contact Person

Lavanya

Interview Address

Raniganj, Hyderabad, Hi-Tech City, Hyderabad
Posted 6 hours ago
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