Customer Support Executive

Key Responsibilities

• Handle inbound/outbound customer calls in a professional and efficient manner

• Address customer queries, concerns, and complaints with a problem-solving approach

• Provide accurate and timely information to resolve customer issues

• Escalate complex issues to the appropriate department when necessary

• Maintain detailed records of customer interactions and follow-ups

• Collaborate with cross-functional teams to ensure smooth issue resolution

• Meet performance targets including call handling time, customer satisfaction, and resolution rates

Job Requirements

• Minimum qualification: Graduate in any discipline

• Freshers in technical support are welcome if they have 4+ years of experience in technical support or other customer support domains

• Strong communication skills (verbal and written)

• Ability to work in Night Shifts

• Problem-solving mindset and willingness to learn technical processes

• Candidates looking to transition from non-IT to IT are highly encouraged to apply

  Contact HR : 8861524078

• It is a Full Time Customer Support / TeleCaller job for candidates with 4 - 6+ years Experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be Graduate and above and above with 4 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹45000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Accentrix Solution.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 90 Customer Support Executive at Accentrix Solution
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Night Shift.