Field Executive

25,000 - 32,000 /month

Tact Integrated Services

Field job

Whitefield, Bangalore

2 - 5 years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Computer Knowledge

Query Resolution

Job Highlights

Languages: Hindi, Kannada

All Education levels

Males Only

6 days working | Day Shift

Job Benefits: Insurance

Job Description

We are looking for a Field Executive to join our team at Tact Integrated Services. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to security housekeeping. The role offers ₹25,000 - ₹32,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of employee interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is any and 2 - 5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 5 years of experience.

More about this Field Executive job

What are the eligibility criteria for this Field Executive job?
Ans : Candidates should have All Education levels with 2-5 years of experience and skills like Computer Knowledge, Query Resolution for this Field Executive job offered by Tact Integrated Services in Whitefield, Bangalore.
What salary is offered for this Field Executive job?
Ans : The salary for this Field Executive job ranges between ₹25,000-₹32,000 per month.
What shift and timings does this job follow?
Ans : This Field Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Whitefield, Bangalore.
How many vacancies are there for this Field Executive job?
Ans : There are 2 vacancies for this Field Executive role.
Which candidates are eligible to apply?
Ans : Candidates from all education levels with 2-5 years of experience are eligible to apply for this Field Executive role. Only male candidates are eligible.
What does the role of Field Executive involve?
Ans : As a Field Executive, your work will involve skills like Computer Knowledge, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Field Executive position is Whitefield, Bangalore.
Who is the right fit for this Field Executive job?
Ans : A candidate having skills like Computer Knowledge, Query Resolution with 2-5 years of experience is the right fit for this Field Executive job.
What makes this Field Executive job a good opportunity?
Ans : This Field Executive job is a good opportunity as it offers a salary between ₹25,000-₹32,000 per month. This is a Full Time job and has 2 openings.