Customer Relationship Manager

Key Responsibilities of a CRM Professional:

• Building and Maintaining Relationships:

  CRM managers focus on fostering positive relationships with clients, ensuring they feel valued and satisfied. 

• Customer Retention and Loyalty:

  They develop and implement strategies to retain existing customers and encourage loyalty through personalized experiences and targeted campaigns. 

• Customer Service:

  CRM professionals handle customer inquiries, complaints, and feedback, providing solutions and ensuring a positive customer experience. 

• CRM System Management:

  They manage and optimize the CRM system, ensuring its effectiveness in tracking customer interactions and data. 

• Data Analysis and Reporting:

  They analyze customer data to identify trends, patterns, and opportunities for improvement, providing insights to the sales and marketing teams. 

• Collaboration:

  CRM professionals work closely with sales, marketing, and IT teams to implement strategies and ensure seamless customer interactions. 

• Retention Campaign Development:

  They develop and execute retention campaigns, from concept to analysis, to increase customer lifetime value. 

• Sales Funnel Management:

  They ensure the CRM system provides an effective sales funnel, tracking leads and opportunities. 

• Troubleshooting and Support:

  They troubleshoot software and user errors within the CRM system, providing technical support. 

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 4 years of experience.

More about this Customer Relationship Manager job

1. What is the eligibility criteria to apply for this Customer Relationship Manager job?
   Ans: The candidate should be Graduate and above and above with 1 - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹25000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Relationship Manager job?
   Ans: This Customer Relationship Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Manager job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Manager job and during the employment with the company, i.e., VISHNU HR SOLUTION.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Manager role?
   Ans: There is an immediate opening of 6 Customer Relationship Manager at VISHNU HR SOLUTION
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Relationship Manager job?
   Ans: This Customer Relationship Manager job has Day Shift.