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Customer Relationship Manager

Shekhar Group
job location Whitefield, Bangalore
salary 35,000 - 40,000 per month
job experience 4 - 6+ years Experience in Customer Support / TeleCaller
verified_job Verified
1 Vacancy
full_time Full Time

Job Highlights

sales
Industry Type: Real Estate
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift

Job Description

  • Inform customers about product & services
  • Handle inbound & outbound calls
  • Understand customer's need & solve queries
Responsibilities:
 Preparing Demand Letters to customers
 Preparing account statement
 Collection of payments
 Raising and Sending Receipts to customers once the payment received
 Attending the and Sending emails to customers customer’s Queries
 Resolving customer legal queries by coordinating with the legal team.
 Handling Customers Calls and customer care emails
 Responsibility for reminding customers regarding the due date for payment.
 Managing the customers of different categories on a regular basis/on demand.
 Handling Pre Delivery Inspection and attending snag list of customers.
 Collecting modification work/ snag list from customers for his flat and forwarding to the concerned person.
 Handling Registration Formalities.
 Preparing flat handing over documents to the customer
 Responsibilities of handing over keys & possession letters to customers.
 Maintaining customers’ details in Excel sheet (master sheet).
 Interdepartmental coordination and Coordinating with site team with individual customer flat completion.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 4 - 6+ years Experience.

More about this Customer Relationship Manager job

  1. What is the eligibility criteria to apply for this Customer Relationship Manager job?
    Ans: The candidate should be Graduate and above and above with 4 - 6+ years Experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹35000 - ₹40000 per month that depends on your interview. It's a Full Time job in Bangalore.
  3. How many working days are there for this Customer Relationship Manager job?
    Ans: This Customer Relationship Manager job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Relationship Manager job?
    Ans: No, there is no fee applicable for applying this Customer Relationship Manager job and during the employment with the company, i.e., Shekhar group.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Relationship Manager role?
    Ans: There is an immediate opening of 1 Customer Relationship Manager at Shekhar group
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Relationship Manager job?
    Ans: This Customer Relationship Manager job has Day Shift.
Candidates can call HR for more info.
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Contact Person

Akash Sharma

Interview Address

Whitefield, Bangalore
Posted 10+ days ago
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