Customer Relationship Manager

15,000 - 25,000 /month

Paramount Health Services Insurance Tpa Private Limited

Field job

Alkapuri, Vadodara

6 - 36 months Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: Health/ Term Insurance

Languages: Hindi, Gujarati

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card, 2-Wheeler Driving Licence, Bank Account

Job Description

Handling Major Corporate Group. - Handling queries of HR/Employee through emails& Calls and resolve them. - Solving Customer/HR/Broker's queries related to claims and other issues.
Following up with Insurance Company for endorsement and getting the same updated in system.
Guiding customers to apply for claims and with policy Terms & Conditions. - Register claims in system.
Grievance resolution by taking follow from the operation team.
Tracking up the claims file for & updating to the corporate client till the claim get settled.
Following up for cheque dispatch details and NEFT details with backend and banks.
Maintaining day to day activities on the worksheet.
Preparing & Sending Monthly MIS to Corporate.
Coordination with internal team branches for smooth processing.
Regular Pendency Check.
Freshers are also welcome to submit their applications.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Customer Relationship Manager job

What is the eligibility criteria to apply for this Customer Relationship Manager job?
Ans: The candidate should be Graduate and above and above with 6 months - 3 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹25000 per month that depends on your interview. It's a Full Time job in Vadodara.
How many working days are there for this Customer Relationship Manager job?
Ans: This Customer Relationship Manager job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Relationship Manager job?
Ans: No, there is no fee applicable for applying this Customer Relationship Manager job and during the employment with the company, i.e., Paramount Health Services Insurance Tpa Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Relationship Manager role?
Ans: There is an immediate opening of 1 Customer Relationship Manager at Paramount Health Services Insurance Tpa Private Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Relationship Manager job?
Ans: This Customer Relationship Manager job has Day Shift.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Benefits

Insurance, PF, Medical Benefits

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process

Shift

Day

Contract Job

Salary

₹ 15000 - ₹ 25000

Regional Languages

Hindi, Gujarati

English Proficiency

Yes

Contact Person

Drashti Parmar

Interview Address

3rd Floor Gokulesh-II

Posted 10+ days ago

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