Customer Relationship Manager

16,000 - 25,000 /month

Icici Lombard General Insurance Co Limited

Vashi, Navi Mumbai

6 - 36 months Experience in Customer Support / TeleCaller

16 Openings

Full Time

Skills Required

Domestic Calling

Query Resolution

Job Highlights

Graduate and above

Females Only

5 days working | Rotational Shift

Job Benefits: Insurance, PF

Job Description

🚀 WE’RE HIRING | ICICI LOMBARD GENERAL INSURANCE 🚀

Vertical CRT (Customer Relationship Team)

🔹 Designation: Customer Relationship Manager (CRM)

🔹 Process: 100% Voice | Inbound Calling.

✅ REQUIREMENTS:

Graduation Mandatory Excellent communication skills Good Thought Process.

AGE CRITERIA : 18 TO 31.

💼 Job Responsibilities:

✔️ Handle customer queries & concerns over calls

✔️ Provide accurate information and resolution

✔️ Ensure excellent customer experience

💰 Salary Package:

✨ Fresher: ₹16,000 (In-hand) | CTC: ₹2.50 LPA

✨ Experienced: Up to ₹30,000 (In-hand) | CTC: ₹4.1 LPA

📌 Salary depends on years of experience & last drawn CTC.

Shift Timings (9.5 hrs. shift – rotational):

👨 Male Candidates:

➡️ Between 7:00 AM – 12:30 AM (Night Shifts 24x7)

👩 Female Candidates:

➡️ Between 7:00 AM – 8:30 PM (Any 9.30 hrs. shift) Rotational.

Week Offs:

✅ 5 Days Working

✅ 2 Days Rotational Week Offs.

CONTACT PERSON : HR SIDDHI.
7039605657.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Customer Relationship Manager job

What qualifications and experience are required for this Customer Relationship Manager position?
Ans : Candidates should have a Graduate and above qualification with 1-3 years of experience and skills like Domestic Calling, Query Resolution.
What is the salary and job type for this role?
Ans : The salary for this Customer Relationship Manager job ranges between ₹16,000-₹25,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Relationship Manager job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Vashi, Mumbai.
How many vacancies are there for this Customer Relationship Manager job?
Ans : There are 16 vacancies for this Customer Relationship Manager role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 1-3 years of experience are eligible to apply for this Customer Relationship Manager role. Only female candidates are eligible.
What are the key responsibilities of this Customer Relationship Manager job?
Ans : As a Customer Relationship Manager, key responsibilities include skills like Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Relationship Manager position is Vashi, Mumbai.
Who is the right fit for this Customer Relationship Manager job?
Ans : A candidate having skills like Domestic Calling, Query Resolution with 1-3 years of experience is the right fit for this Customer Relationship Manager job.
What makes this Customer Relationship Manager job a good opportunity?
Ans : This Customer Relationship Manager job is a good opportunity as it offers a salary between ₹16,000-₹25,000 per month. This is a Full Time job and has 16 openings.