Customer Relationship Executive

Job Title:

CRM Executive / Assistant Manager – Customer Relationship Management(Females)

Location:

Rajajinagar, Bangalore

Experience:

2 – 4 Years

Salary:

Up to ₹35,000 per month (Based on current CTC)

Job Type:

Full-Time | Work from Office

Job Summary:

We are looking for a Customer Relationship Management (CRM) professional to manage customer interactions, ensure smooth coordination between internal teams, and deliver a seamless customer experience throughout the customer lifecycle.

Key Responsibilities:

• Handle customer engagement for registrations and bookings

• Communicate updates, project developments, and activities to customers

• Follow up for document completion and payment schedules

• Coordinate with customers, sales team, and legal team

• Ensure timely communication and customer satisfaction

• Maintain accurate records in CRM systems

• Resolve customer queries effectively

Required Skills:

• Strong communication and interpersonal skills

• Good understanding of CRM processes

• Ability to manage multiple stakeholders

• Strong follow-up and coordination skills

• Basic knowledge of CRM tools

Preferred Candidate Profile:

• Experience in customer lifecycle / coordination roles

• Strong organizational and multitasking abilities

• Female candidates preferred

Additional Requirements:

• Immediate joiners preferred

• Comfortable working from office

Application Process:

Interested candidates can apply with their updated resume. Shortlisted candidates will be contacted for further discussion.

• It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 4 years of experience.