Admission Counsellor

32,000 - 38,000 /month

Unext Learning

Mahatma Gandhi Nagar, Bangalore

6 - 12 months Experience in Customer Support / TeleCaller

10 Openings

Full Time

Job Highlights

Graduate and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Admission Counsellor to join our team at Unext Learning. The role offers ₹32,000 - ₹38,000 and involves managing customer calls, delivering outstanding customer service related to Customer support edtech. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 6 months - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Admission Counsellor job

What qualifications and experience are required for this Admission Counsellor position?
Ans : Candidates should have a Graduate and above qualification with 1-1 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Admission Counsellor job ranges between ₹32,000-₹38,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Admission Counsellor job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Mahatma Gandhi Nagar, Bangalore.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Admission Counsellor job is open for both male and female candidates.
Where is this job located?
Ans : This Admission Counsellor job is located in Mahatma Gandhi Nagar, Bangalore.
Why should you apply for this Admission Counsellor job?
Ans : This Admission Counsellor job offers a salary between ₹32,000-₹38,000 per month. This is a Full Time opportunity and has 10 openings available.