Assistant Manager

40,000 - 40,000 /month

Forge India Connect

Nagarbhavi, Bangalore

Freshers in Customer Support / TeleCaller

30 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: Banking

Graduate and above

All genders

6 days working | Day Shift

Aadhar Card

Job Description

We are looking for a Assistant Manager to join our team at Forge India Connect to handle customer calls, provide exceptional customer support and resolve queries related to Banking. The role offers an attractive in-hand salary of ₹40000 - ₹40000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and candidate must be a fresher. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the day shift..

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Assistant Manager job

What skills and experience do you need for this Assistant Manager job?
Ans : To apply for this Assistant Manager job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along.
What is the salary and job type for this role?
Ans : The salary is ₹40,000 per month for this Full Time role.
What shift and timings does this job follow?
Ans : This Assistant Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Nagarbhavi, Bangalore.
How many vacancies are there for this Assistant Manager job?
Ans : There are 30 vacancies for this Assistant Manager role.
Is this job open for all genders?
Ans : Yes, this Assistant Manager job is open for both male and female candidates.
What are the key responsibilities of this Assistant Manager job?
Ans : As a Assistant Manager, key responsibilities include skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Assistant Manager position is Nagarbhavi, Bangalore.
Who is the right fit for this Assistant Manager job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process is the right fit for this Assistant Manager job.
What makes this Assistant Manager job a good opportunity?
Ans : This Assistant Manager job is a good opportunity as it offers a salary of ₹40,000 per month. This is a Full Time job and has 30 opening.