Customer Relationship Associate

12,000 - 15,000 /month

Novacore Impact Charitable Trust

Airport, Kolkata

0 - 6 months Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Computer Knowledge

Query Resolution

Job Highlights

Languages: Hindi, Bengali

12th Pass and above

Females Only

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

We are looking for a Customer Relationship Associate to join our team

to handle customer calls, provide exceptional customer support and resolve queries related to Others. Th

role offers an attractive in-hand salary of ₹ 12,000 - ₹ 15,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Relationship Associate job

Can freshers or experienced candidates apply for this Customer Relationship Associate role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Customer Relationship Associate role.
What is the salary and job type for this role?
Ans : The salary for this Customer Relationship Associate job ranges between ₹12,000-₹15,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Relationship Associate job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Airport, Kolkata.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Customer Relationship Associate job. Only female candidates can apply.
What are the key responsibilities of this Customer Relationship Associate job?
Ans : As a Customer Relationship Associate, key responsibilities include skills like Computer Knowledge, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Relationship Associate job is located in Airport, Kolkata.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Query Resolution along with 0-1 years of experience is ideal for this Customer Relationship Associate job.
Why should you apply for this Customer Relationship Associate job?
Ans : This Customer Relationship Associate job offers a salary between ₹12,000-₹15,000 per month. This is a Full Time opportunity and has 10 openings available.