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Customer Care Service

salary 15,000 - 17,000 /month
company-logo
job companyRoche International
job location Shiravane, Mumbai
job experience1 - 2 years Experience in Customer Support / TeleCaller
2 Openings
full_time Full Time

Skills Required

Domestic Calling

Job Highlights

sales
Industry Type: Automobile
qualification
Graduate and above
gender
Females Only
jobShift
6 days working | Day Shift
star
Job Benefits: PF

Job Description

Key Responsibilities (JD):

🔹 Handle customer queries at workshop (walk-in & calls)

🔹 Coordinate with service advisors & technicians

🔹 Maintain job cards, service records & follow-ups

🔹 Update customers on vehicle service status

🔹 Ensure timely delivery & customer satisfaction

🔹 Manage feedback and resolve customer complaints

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Customer Care Service job

  1. What are the eligibility criteria for this Customer Care Service job?
    Ans : Candidates should have a Graduate and above qualification with 1-2 years of experience and skills like Domestic Calling for this Customer Care Service job offered by Roche International in Shiravane, Mumbai.
  2. What salary is offered for this Customer Care Service job?
    Ans : The salary for this Customer Care Service job ranges between ₹15,000-₹17,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Service job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Shiravane, Mumbai.
  5. How many openings are available for this position?
    Ans : There are 2 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have a Graduate and above qualification with 1-2 years of experience can apply for this Customer Care Service job. Only female candidates can apply.
  7. What does the role of Customer Care Service involve?
    Ans : As a Customer Care Service, your work will involve skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Care Service job is located in Shiravane, Mumbai.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Domestic Calling along with 1-2 years of experience is ideal for this Customer Care Service job.
  10. Why should you apply for this Customer Care Service job?
    Ans : This Customer Care Service job offers a salary between ₹15,000-₹17,000 per month. This is a Full Time opportunity and has 2 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF

Skills Required

Domestic Calling, customer service, customer handling, crm software, service callings

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 17000

Contact Person

Priya Nadar

Interview Address

Shop No. 9, Plot No. 70/71, Nerul, Mumbai
Posted 4 days ago
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