Customer Care Service

13,000 - 17,000 /month

Options & Ideas

Sector V - Salt Lake, Kolkata

1 - 3 years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Computer Knowledge

Query Resolution

Job Highlights

Languages: Hindi

Graduate and above

Females Only

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

Customer Service and Back Office Executive

Location: Salt Lake, Kolkata
Employment Type: Full-time

Job Summary:
We are seeking a dedicated professional to handle back office operations and customer support activities. The ideal candidate will manage documentation, coordinate with customers, and ensure smooth day-to-day operations.

Key Responsibilities:

Handle back office operations including data entry, documentation, and record maintenance

Provide prompt and effective customer support via phone, email, and other channels

Coordinate with customers to resolve queries and address concerns

Prepare and maintain reports using MS Word and Excel

Manage correspondence and follow-ups with clients and vendors

Support general administrative and operational tasks as required

Required Skills & Qualifications:

Good communication skills in English and Hindi

Good working knowledge of MS Word, Excel, and Internet

At least 1-2 years of working experience in MSME trading firms

Candidates with experience in Finance, IT/ITES sectors are not preferred

Age: Below 35 years

Both male and female candidates may apply

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Customer Care Service job

What are the eligibility criteria for this Customer Care Service job?
Ans : Candidates should have a Graduate and above qualification with 1-3 years of experience and skills like Computer Knowledge, Query Resolution for this Customer Care Service job offered by Options & Ideas in Sector V - Salt Lake, Kolkata.
What salary is offered for this Customer Care Service job?
Ans : The salary for this Customer Care Service job ranges between ₹13,000-₹17,000 per month.
What shift and timings does this job follow?
Ans : This Customer Care Service job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector V - Salt Lake, Kolkata.
How many vacancies are there for this Customer Care Service job?
Ans : There are 2 vacancies for this Customer Care Service role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 1-3 years of experience are eligible to apply for this Customer Care Service role. Only female candidates are eligible.
What does the role of Customer Care Service involve?
Ans : As a Customer Care Service, your work will involve skills like Computer Knowledge, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Care Service position is Sector V - Salt Lake, Kolkata.
Who is the right fit for this Customer Care Service job?
Ans : A candidate having skills like Computer Knowledge, Query Resolution with 1-3 years of experience is the right fit for this Customer Care Service job.
What makes this Customer Care Service job a good opportunity?
Ans : This Customer Care Service job is a good opportunity as it offers a salary between ₹13,000-₹17,000 per month. This is a Full Time job and has 2 openings.