Customer Support International Voice Process

15,000 - 25,000 /month

Omnetra Business (opc) Private Limited

Sector V - Salt Lake, Kolkata

1 - 3 years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: B2B Sales

Graduate and above

All genders

6 days working | Day Shift

Job Description

We are looking for a International Voice Process to join our team at Omnetra Business (opc) Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to B2B Sales. The role offers an attractive in-hand salary of ₹15000 - ₹25000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 3 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Customer Support International Voice Process job

What qualifications and experience are required for this Customer Support International Voice Process position?
Ans : Candidates should have a Graduate and above qualification with 1-3 years of experience and skills like Computer Knowledge.
What is the salary and job type for this role?
Ans : The salary for this Customer Support International Voice Process job ranges between ₹15,000-₹25,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support International Voice Process job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector V - Salt Lake, Kolkata.
How many vacancies are there for this Customer Support International Voice Process job?
Ans : There are 10 vacancies for this Customer Support International Voice Process role.
Is this job open for all genders?
Ans : Yes, this Customer Support International Voice Process job is open for both male and female candidates.
What are the key responsibilities of this Customer Support International Voice Process job?
Ans : As a Customer Support International Voice Process, key responsibilities include skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support International Voice Process position is Sector V - Salt Lake, Kolkata.
Who is the right fit for this Customer Support International Voice Process job?
Ans : A candidate having skills like Computer Knowledge with 1-3 years of experience is the right fit for this Customer Support International Voice Process job.
What makes this Customer Support International Voice Process job a good opportunity?
Ans : This Customer Support International Voice Process job is a good opportunity as it offers a salary between ₹15,000-₹25,000 per month. This is a Full Time job and has 10 openings.